Due to the high volume of information being released on the COVID-19 Novel Coronavirus, We’ve gathered all of the information we have on the current state of the virus, all in one place!

See tabs below for more information:

New Jersey Cases
New York
United States Cases
Global Cases

Thank You For Your Understanding!

Last Updated - 4/7/2020

How to Protect Yourself: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

General Information: https://www.cdc.gov/coronavirus/2019-ncov/index.html

How COVID-19  Spreads

Person-to-person spread

The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Can someone spread the virus without being sick?

  • People are thought to be most contagious when they are most symptomatic (the sickest).
  • Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.

Spread from contact with contaminated surfaces or objects

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

How easily the virus spreads

How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained, spreading continually without stopping.

Letter From The Chief Commercial Officer:

April 7th, 2020
Evolving GOJO Pandemic Response Efforts During this Unprecedented Time – Product Substitutions may be Required             
Individual states, provinces, and metropolitan areas across the U.S. and Canada continue to be in various phases of emergency and shelter-in-place orders. Governments are taking aggressive actions to suppress Coronavirus transmission and have requested prioritization of equipment and supplies for healthcare, first responders, critical infrastructure, and government entities.

How GOJO is evolving our response plans:
GOJO continues to work hard to support this prioritization and evolve our pandemic response efforts to meet the growing challenges. Starting the week of 4/12/20, GOJO will transition to a core assortment of products to increase manufacturing and shipping capacity. This will help us get products where they are needed most as quickly as possible.
What this means for you:
You may need to work with your distributor to choose an alternate product to use in the short term. We’ve evaluated our entire portfolio to ensure that the go-to core assortment contains product options that will fit in your existing dispensing systems and meet your facility’s needs.                                                                                                                          
Please review the cross-reference chart on the next tab of this workbook to view the list of products that will be temporarily unavailable and identify the go-to substitute available from your distributor.

We care deeply about protecting public health and about getting our products to all the places and people that need them the most.

As always, if you have a specific need, please reach out to your distributor or GOJO Representative.     

Tim Dye
Chief Commercial Officer
GOJO Industries, Inc    


Letter From The CEO:

Thanks in advance for reviewing this comprehensive communication.

As you know, many countries are under states of National Emergency. In the U.S., President Donald Trump – on Wednesday – invoked the Defense Production Act, which is the primary source of Presidential authorities to expedite and expand the supply of resources from the U.S. industrial base to support critical infrastructure including but not limited to healthcare, emergency services, the military, and government facilities.

GOJO is moving into the next level of our pandemic response efforts, and we all need to work together to make changes in how we ensure key products are available to the front lines of this public health emergency – including Healthcare, First Responder, and other critical Government prioritized end-user market needs. Effective immediately, and through the week ending 3/28, we will only ship product intended for prioritized end-user market needs. We will constantly evaluate our capacity, and will make product available for other end-user markets as we are able. Within those prioritized end-user markets, our product priorities are 1) PURELL® Hand Sanitizer dispensed refills and soap dispensed refills and 2) PURELL® tabletop bottles.

We all care deeply about all our mutual customers, and we know this won’t be easy. We also know, however, that one of the great strengths of our partnerships with you is our shared values, and that you will fully support these steps to protect the public and all of those working so hard to keep us healthy and safe at this very challenging time.


• Over the past 2 months, daily incoming orders have ranged from 4-10X baseline; and the surge continues

• GOJO Supply Chain teams have been working 24/7 to source additional components, increase line capacities, and ramp shipping throughput

• 20+ employees have been redeployed to answer customer calls and web inquiries, and to catch up on order entry

• Even with this all-hands-on-deck approach – we know we have fallen behind on non-EDI order entry, and are not meeting our weekly supply pacing commitments on a consistent basis due to the significant escalation of Healthcare and First Responder critical needs, and the complexities of meeting the overall surge in demand

• Our surge open order backlog is now a little over 2 months of normal demand, and lead times are extending even with the focus on supply paced quantities only – these challenges have escalated in the last week

• Unless we do something dramatically different, we will not be able to meet the prioritized needs of Healthcare, First Responders, and critical Government end-users


• For the week of 3/22-28, all GOJO resources will be diverted to meeting Healthcare, First Responder, and critical Government end-user needs. We will revaluate the plan for the week of 3/29-4/4 by close of business next Thursday, 3/26

• What does this mean?

1. During the coming week, we will only focus on processing and shipping prioritized Healthcare, First Responder, and Government end-user needs, including the very large volume of expedited needs we have learned of from channel partners and end-user key decision makers. Note: Grocery stores are included in this prioritized end-user list as grocery workers have been designated as emergency workers in most states

2. All other general supply pacing commitments for next week – including consumer/retail, on-line, and the balance of professional – will be suspended. That means – next week – no shipping unless it’s directly related to the prioritized markets

3. Your updated Supply Pacing Report will be sent to you on Monday, 3/23

4. We are reviewing for historical PURELL® Hand Sanitizer dispensed refills, soap dispensed refills, and PURELL® tabletop bottle contracted sales to prioritized markets (through an analysis of your rebate submissions), and you will see that weekly supply pacing volume that we intend to ship in your updated Supply Pacing Report (PACING TAB)

• We have instructed Sales teams that we cannot commit to any new business requests or new installation dates at this time – as we pivot to serve urgent prioritized market needs


• You can send in orders next week – however – GOJO will only be focused on shipping prioritized and urgent end-user market orders next week. All other orders will stay in our system, and will be released as inventory becomes available

• The updated Supply Pacing Report, that you will receive on Monday, 3/23, will include:

o Next week’s supply pacing quantities by SKU for Healthcare, First Responders, Government, and Grocery – and all open orders for those SKUs – will be located in the PACING TAB. We looked at your historical weekly contracted volume in these markets and applied a supply pacing factor, or an applicable known adjustment. Products included in the calculation: Priority #1) PURELL® Hand Sanitizer dispensed refills and soap dispensed refills; Priority #2) PURELL® tabletop bottles. PURELL® wipes for Grocery are also included.

o Summary of GOJO shipping performance 2020 YTD vs. 2019 baseline for key product categories will be located in the PERFORMANCE TAB

o All orders placed since 2/2/20 – already shipped, in process to ship, and still open – will be located in the ORDER DETAIL TAB

o Shipment tracking information will be located in the TRACKING TAB

We recognize the critical role our channel partners play in supporting the public health locally, regionally, and nationally. Please know, that along with the substantial work required to support front line end-users in the coming week(s), we also have an open order backlog that we absolutely intend to fill – and will watch closely for every opportunity to make progress on that where possible – as production continues to ramp up. The backlog is much more pronounced in tabletop bottles, and we will work hard to keep orders of refills flowing reliably. You can expect to hear from us again at the end of next week for updated plans related to the week of 3/29-4/4.

We are working with Federal, State and Local government officials to access all available support to increase our own production and shipping capabilities, and we will keep you apprised of any developments. We are in this together, and appreciate all that you are doing – so let’s continue to keep the lines of communications open.

Thank you!

Stay Well,
Carey Jaros
Chief Executive Officer
GOJO Industries, Inc.

Coronavirus Tech Talk: https://multimedia.3m.com/mws/media/1798128O/novel-coronavirus-2019-ncov-tech-talk.pdf

Coronavirus Resource: https://www.3m.com/3M/en_US/company-us/coronavirus/

Commercial Cleaning: https://www.3m.com/3M/en_US/commercial-cleaning-us/safer-disinfectants-for-the-healthcare-environment/coronavirus-outbreak/

Novel Coronavirus Outbreak

3M is committed to supporting the public health and government response to the COVID-19 pandemic. Global demand for supplies used by our customers to treat and help protect people, such as respirators, is currently exceeding supply. 3M expects demand for respirators to outpace supply for the foreseeable future. 3M is ramping up production at its manufacturing facilities around the world, including in the U.S., Asia, Europe, and Latin America as quickly as possible. Around the world, 3M is working with customers, distributors, government and medical officials to help get suppliesto where they are most needed. 3M is also closely monitoring and responding to any potential impact on our broader supply chain.

The COVID-19 outbreak was declared a pandemic by the World Health Organization (WHO) on March 11, 2020. The symptoms of the illness associated with this novel coronavirus are similar to those caused by influenza and other respiratory illnesses and include coughing, shortness of breath, fever, and difficulty breathing. According to the World Health Organization’s Report of the WHO-China Joint Mission on Coronavirus Disease 2019 (COVID-19), February 2020 (PDF, 1.48 MB), certain portions of the population are more likely to develop severe cases requiring hospitalization including: the elderly and those with underlying conditions of the lungs, heart, or immune system. A portion of people infected with this novel coronavirus have died.

The WHO also confirmed airborne transmission of the novel coronavirus that causes the disease; however, PPE use has not been recommended for members of the public. The WHO and CDC have recommended airborne precautions for healthcare workers for certain interactions with patients with suspected or known cases of COVID-19.

For further information see 3M Technical Bulletin – Novel Coronavirus Outbreak (PDF, 150.92 KB)

Coronavirus and Products Shipped from China (PDF, 60.57 KB)

Possible Alternatives to Surgical N95 Respirators (in the US): Healthcare (PDF, 1.04 MB)

Respiratory Protection FAQ: Healthcare (PDF, 1.6 MB)

Respiratory Protection FAQ: Workplace (PDF, 1.6 MB)

Respiratory Protection FAQ: General Public (PDF, 1.6 MB)

WARNING: Fraud and Counterfeit Activity (PDF, 1.6 MB)

2019 Novel Coronavirus Outbreak: Disposable Respirator Purchase and Use Guide (PDF, 1.6 MB)

3M Disinfectants and General Information on Coronavirus (PDF, 305.57 KB) 


Fit Testing Resources

Additional Resources:


March 5, 2020

Dear Valued Customers:

The Coronavirus outbreak has had a global affect in the manufacture, and/or distribution of many products, causing shortages and allocations worldwide.  The product categories most affected are as follows:
⦁    Gloves – general purpose and exam, vinyl, and latex.
⦁    Masks – All varieties.
⦁    Isolation Gowns
⦁    Hand Sanitizers
⦁    Disinfecting chemicals, and sprays such as Clorox, and Lysol products.

We understand the importance of keeping your residents and staff safe and are working diligently with our vendors to source these items and/or alternatives.  
As we receive product shipping quantities will be allocated based on historical weekly usage.  We will not be able to honor requests for “extra” until product supply is fully available to meet demand.
Current expectations are that these items will become more available within the next few weeks.
We ask for your patience as we work through this unusual situation.

Thank you for your understanding. 

Letter from the CEO:

Temporary Closure of Manufacturing Facilities

To further contain the spread of the Coronavirus (COVID-19), the Governor of Georgia has ordered a statewide shelter-in-place beginning this Friday, April 3 through April 13. In compliance with these orders, we will be temporarily shutting down our manufacturing plants during the shelter-in-place order.

Our Sales and Customer Service teams are working remotely and will provide the same level of support you are accustomed to receiving. Please be sure to visit our website at www.mamatting.com for updates as we continue to monitor this rapidly evolving situation.

We apologize for the inconvenience this interruption in service will cause you and your business. We trust you understand the urgency we feel to do our part to stop the spread of this virus. We know there are brighter days ahead and look forward to serving you. Please stay safe and we will get through this together!

Best Regards,
David Hart
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